Refund policy
At Arteecatz, our goal is that you love your order.
Because each item is printed to order, we don’t accept returns or exchanges for sizing issues or change of mind orders. But if something isn’t right, we’ll always do our best to make it right.
Damaged, Defective, or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at support@arteecatz.com.
To help us resolve the issue quickly, please include:
• Your order number
• Clear photos showing the issue, the printed design, and the size tag
Once we’ve reviewed everything, we’ll work with you to make it right.
Non-Returnable Items
Because our products are made to order, we don’t accept returns or exchanges for:
• Incorrect size selected
• Change of mind orders
Please double-check sizing and product details before placing your order.
Need Help?
If you have any questions or need help, feel free to reach out to us at support@arteecatz.com. We’re always happy to help.