Refund policy

At Arteecatz, our goal is that you love your order.

Because each item is printed to order, we don’t accept returns or exchanges if you order the wrong size or simply change your mind. But if your item arrives damaged, defective, or different from what you ordered, we’ll always do our best to make it right.

Damaged, Defective, or Incorrect Orders

If your item arrives damaged, defective, or incorrect, please contact us within 30 days of delivery at support@arteecatz.com.

To help us resolve the issue quickly, please include:

• Your order number
• Clear photos showing the issue, the printed design, and the size tag

Once we’ve reviewed everything, we’ll work with you to make it right.

Non-Returnable Items

Because our products are made to order, we don’t accept returns or exchanges for:

• Incorrect size selected
• Change of mind

Please double-check sizing and product details before placing your order.

Need Help?

If you have any questions, contact us at support@arteecatz.com. We’re happy to help.